Saturday, March 31, 2012: 11:25 AM-12:45 PM
Pacific I (San Francisco Marriott Marquis)
Presentation Format:
Innovative/Promising Practice Program Report
Learning Objectives:
- Describe the four components of Kaiser Permanente’s “Systems Model” approach to addressing IPV in the health care setting
- Describe how quality improvement measures can be used to drive implementation of a comprehensive health care approach to addressing IPV
Since 2000, Kaiser Permanente (KP) has implemented a Systems Model approach to improving intimate partner violence (IPV) services throughout 46 facilities in Northern California, which serves 3.2 million members. This approach includes 4 key components: 1) inquiry and referral by front-line clinicians, 2) on-site mental health resources, 3) supportive environment, and 4) linkages to community advocacy resources. KP showed a 6-fold increase in identification of members experiencing IPV and the majority of members identified with IPV also receive mental-health follow-up.